FAQ

Sizes and cover options are listed on the product page. Pick one when you start; you can change it before you order.

Books start at 24 pages. Add more in the editor and the price updates as you go.

Heavy matte paper chosen for skin tones and colour accuracy. Exact paper weights are listed on the product page.

Close, not identical. Screens are backlit and paper is not. We colour-manage every file, and warm, well-lit photos print best.

Yes. Titles, captions and dates can be added in the editor.

It is the main reason people order. Add a gift box at checkout and we leave the pricing out of the parcel.

You can start without one. We ask for an email when you save, so your book is not lost if you close the tab.

Yes. Start on your phone and finish on a laptop, or do the whole thing on either.

An afternoon if you let us lay out a first draft, longer if you place every photo yourself. A saved book waits as long as you need.

Phone photos are fine. We flag any image that is too small to print sharply before you order.

Orders go to print quickly. Message us straight away and we will do what we can before it is printed.

Yes. Extra copies of the same book cost less, and you can send them to different addresses.

The UK and the US at launch. Each book is printed in the country it ships to.

Printing takes a few days, then tracked delivery. The estimate on the product page is based on where you are.

Shown at checkout before you pay, based on your address and the size of the order.

Yes. You get a tracking link by email as soon as the book leaves the printer.

Send us a photo within 30 days and we reprint it free.

Every book is made to order, so we cannot resell a return. If something is wrong with it, we fix or reprint it under the 30-day guarantee.